City of Maryville

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Payment Options
Payments must be received at City Hall (415 N. Market) by the due date to avoid penalty. A drive-through drop box for water payments is located in the parking lot across from City Hall, and another drop box is located next to the front door of City Hall. Payments may also be mailed or dropped off inside City Hall.

The City offers an Automatic Bill Payment option for water/sewer bills that can make your payment directly from your checking account.


Or you can Pay Your Bill Online 24 hours a day at a secure website at A $0.85 convenience fee is added to each transaction completed through this website. If you are setting up a new account, you will need to know your water account number and your last payment amount. Both of these are listed on your bill.



Late Fee: A 10% penalty will be assessed on the bill if not paid by the 15th of each month. Water service will be disconnected if the bill is not paid by the first of the new month. A $15.00 service charge is added for late payment.


Service Initiation Fee: At the time of the application for new utility service, the customer shall pay a twenty-five dollar ($25.00) service initiation fee. This provision shall only be applicable to the initiation of service at a new construction site or service by a new customer.


Utility Service Deposit: A request for utility services for a single-family dwelling or single-family residential unit within a larger residential building shall include a $125.00 utility service deposit.


Transfer Fee: Any existing customer requesting a transfer of utility service to a utility service location which currently receives utility service shall pay a fifteen dollar ($15.00) transfer fee, which shall be paid prior to the transfer of the service.


Disconnection Fee: A disconnection fee of fifteen dollars ($15.00) shall be charged to the customer's utility service account upon the dispatch of an employee or designee to disconnect the customer's utility service for any involuntary reason even if disconnection does not occur.


Reconnection Fee: In the event a customer seeks reconnection at a location following involuntary disconnection, a reconnection fee of fifteen dollars ($15.00) shall be satisfied.